Yes! If done correctly, steam cleaning, also known as hot water extraction, is excellent for restorative cleaning. That is why most carpet cleaners use this method. With OziClean, you have nothing to worry about as our technicians are well-trained in steam cleaning.

No, we may not need to see the carpet to give you a quote. You can describe the carpet to us via phone consultation to get a quote. However, we might need to visit your site if it's a commercial property.

Not immediately, no! You should give it a minimum of six hours to dry before you walk on it. You do not want to start walking on your carpet when it’s still wet.

Absolutely! Our unique treatment solution, which is specifically made for urine and odour removal, removes pet odours and urine from your carpet.

Absolutely! Our cleaning solutions contain ingredients specifically made to remove all kinds of tough stains, including those from your nail polish.

How often you should clean your carpet depends on factors such as:

• the number of children, pets, or smokers in your household
• the level of foot traffic on the carpet
• your carpet's colour
• whether anyone in your household suffers from any allergies

However, we recommend cleaning your carpet at least every six months regardless of the factors listed above.

Relared blog post: How Often Should I Be Calling in a Carpet Cleaning Company?